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Resolve Requests

The AI help desk. People ask in Slack, Teams, email, or the portal, and the Help Desk Agent understands, provisions access, resets passwords, answers from your knowledge base, and closes the request — escalating to a human only when policy requires.

01

What it does

help.compaeny.ai

An AI agent that resolves help-desk requests end to end — across chat, email, and your portal.

Ask from anywhere

Slack, Microsoft Teams, email, or the web portal — one front door.

Access provisioning

Grants apps, groups, and licenses within your approval policy.

Knowledge-base answers

Grounded responses drawn from your own docs and runbooks.

Long-tail tasks

Password resets, group creation, channel management, and the rest.

02

The rest of the product family

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